Privacy Policy
For the purposes of data protection this policy refers to the 1998 Data Protection Act until 25th May 2018 and thereafter the EU General Data Protection Regulation (GDPR) or any subsequent, and successor, legislation.
Annabel Barratt Ltd “Homebird” is the data controller of the personal information we hold about you. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11 April 2025.
Whilst Homebird will not pass on any information to other parties or bodies, with the exception of government bodies if requested, your details may be kept on record. By submitting your information to our website, you are consenting to joining our data base. You can stop this at any point by informing us via e-mail that you no longer wish to be contacted by Homebird.
Your details will be kept on record for as long as needed. These details are only accessible to authorised staff and information in our custody will be protected and safeguarded securely. Destruction of personal information will be carried out by a secure method.
When seeking a guide cost from suppliers on Homebird you will need to give us your personal identifiable information: name, email address and telephone number.
Registered name: Annabel Barratt LTD
This privacy notice tells you what to expect us to do with your personal information.
Contact details
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
How long we keep information
Who we share information with
How to complain
Contact details
annabel@homebirduk.co.uk
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
Names and contact details
Information relating to compliments or complaints
We collect or use the following personal information for dealing with queries, complaints or claims:
Names and contact details
Purchase or service history
Photographs
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
Directly from you with your consent
How long we keep information
Your details will be kept on record for as long as needed. These details are only accessible to authorised staff and information in our custody will be protected and safeguarded securely. Destruction of personal information will be carried out by a secure method.
Who we share information with
Others we share personal information with
Suppliers and service providers - when you request a guide cost or to be connected with a service provider you are consenting to your personal information being shared
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.